Hilton Cancún Mar Caribe is a family-friendly all-inclusive at Km 17, on the wide beach at the southern end of the Cancún Hotel Zone. Guests score it 9.2 out of 10 across 1,382 reviews, and it was one of the lowest-priced all-inclusives we compared. Guests praise the staff, pools and entertainment; restaurant bookings and housekeeping draw the complaints. Check live prices for your dates below.
Why Guests Choose It
- Good value: one of the lowest-priced all-inclusives we compared, from $1,050 for three November nights for two before taxes.
- Built for all ages: a kids' camp children asked to go back to, a children's pool, an adults-only pool area with its own servers, and families from toddlers to grandparents in the reviews.
- An entertainment team guests name one by one, running aqua aerobics, boot camp and dance by day and themed shows at night.
- Plenty of space: guests describe large pools where they never struggled for a lounger before midday, and rooms that were cleaned to a high standard for most.
- Restaurants guests single out include La Luce (Italian), Noriku (Asian, with hibachi), Maxal (Mexican) and Flama (steakhouse), plus a 24-hour café.
Best for
- Families who want a kids' camp, pools and activities at a mid-range price
- Groups of mixed ages, with an adults-only pool area for the grown-ups
- Hilton Honors members, some of whom describe extra touches such as a members' drink-tasting class
Think twice if
- You want to walk to shops or restaurants: guests say there's nothing within walking distance
- You want late nights: pools, beach and spa close at 8pm and the main bar before 11pm
- You hate booking dinners: guests describe reservations two days ahead and a temperamental app
Amenities
- Swimming pool
- Free WiFi
- Free Parking
- Spa
- Restaurant
- Bar
- Fitness center
- Room service
- Children's playground
- Air conditioning
- Beach access
About the Property
Luxurious Caribbean Resort
This stylish resort facing the Caribbean coast boasts a marina on the Nichupté Lagoon, offering outdoor pools and elegant rooms and suites with panoramic views.
Culinary Delights
Discover an all-day buffet perfect for families and elevated restaurants featuring Japanese, Italian, and Mexican cuisine. With menus from around the world, every day is full of flavor at our eight restaurants and bars.
Relaxation and Paradise
Unwind in the afternoon with a refreshing poolside drink, soaking in the paradise surroundings. Don't miss any details; they are important for your ultimate relaxation experience.
To experience luxury, culinary excellence, and relaxation in paradise, book your stay at our exquisite Caribbean resort today!
Description supplied by the property.
Rooms & Prices
6 room types available · Nov 7 to Nov 10, 2026 · 2 adults
Resort View Room - King Bed
- 52 m² (560 ft²)
- Sleeps 2
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Air conditioning
- Refrigerator
- Video
- Private bathroom
- Alarm clock
Resort View Room - 2 Queen Beds
- 52 m² (560 ft²)
- Sleeps 4
- 2 Queen beds
- Coffee/tea maker
- Air conditioning
- Refrigerator
- Video
- Private bathroom
- Alarm clock
Ocean View Room - 2 Queen Beds
- 41 m² (441 ft²)
- Sleeps 3
- 2 Queen beds
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Ocean View Accessible Room
- 52 m² (560 ft²)
- Sleeps 3
- 1 Double bed
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Premium Ocean View Room - 2 Queen Beds
- 52 m² (560 ft²)
- Sleeps 4
- 2 Queen beds
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Premium Ocean View Room - King Bed
- 52 m² (560 ft²)
- Sleeps 3
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
All Inclusive
Non-refundable
$1,668
$556 / night · 3 nights
Premium Ocean View Suite - 1 Kg 2 Murphy Bds
- 105 m² (1130 ft²)
- Sleeps 4
- 1 Sofa bed
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Not available for your dates. Try different dates above.
Enclave Beachfront Room - King Bed - Terrace
- 41 m² (441 ft²)
- Sleeps 3
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Refrigerator
- Video
- Private bathroom
Not available for your dates. Try different dates above.
Enclave Beachfront St Wrlpl - 1kg 2 Mrpy Bds
- 105 m² (1130 ft²)
- Sleeps 8
- 1 Extra-large double bed (Super-king size), 2 Sofa beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Refrigerator
- Video
- Private bathroom
Not available for your dates. Try different dates above.
Enclave Beachfront Suite - 1 Kg 2 Murphy Bds
- 105 m² (1130 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size), 2 Sofa beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Refrigerator
- Video
- Private bathroom
Not available for your dates. Try different dates above.
Enclave Beachfront 2 Bdrm St - 1kg/2mrphy/2qn
- Sleeps 8
- 1 King bed, 2 Murphy beds, 2 Queen beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Private bathroom
- Slippers
- Alarm clock
Not available for your dates. Try different dates above.
Enclave Beachfront St Plgpl Kg and 2 Mrpy Bds
- Sleeps 4
- 1 King bed, 2 Murphy beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Private bathroom
- Slippers
- Alarm clock
Not available for your dates. Try different dates above.
Pool and Patio View Suite - 1 Kg 2 Murphy Bds
- 105 m² (1130 ft²)
- Sleeps 5
- 1 Sofa bed
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Not available for your dates. Try different dates above.
Enclave Bchft 2 Bdr-plg Pool - 1kg 2mrphy 2qn
- Sleeps 8
- 1 King bed, 2 Murphy beds, 2 Queen beds
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
Not available for your dates. Try different dates above.
Ocean View Suite-1kg/2mphy Access W/ Ri Shwr
- Sleeps 4
- 1 King bed, 2 Murphy beds
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Private bathroom
- Alarm clock
Not available for your dates. Try different dates above.
Premium Ocean View 2 Bdrm Suite -1kg/2mhy/2qn
- 105 m² (1130 ft²)
- Sleeps 8
- 1 Extra-large double bed (Super-king size), 1 Sofa bed
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Not available for your dates. Try different dates above.
Enclave Honeymoon Suite - King Bed
- 105 m² (1130 ft²)
- Sleeps 2
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
Not available for your dates. Try different dates above.
Honeymoon Suite - King Bed
- 105 m² (1130 ft²)
- Sleeps 2
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Not available for your dates. Try different dates above.
Enclave Bchft 2 Bdr-whr Pool - 1kg/2mrphy/2qn
- 105 m² (1130 ft²)
- Sleeps 8
- 1 Extra-large double bed (Super-king size), 2 Sofa beds
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
Not available for your dates. Try different dates above.
Enclave Beachfront Room - 2 Queen - Balcony
- 41 m² (441 ft²)
- Sleeps 4
- 2 Queen beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Refrigerator
- Video
- Private bathroom
Not available for your dates. Try different dates above.
Enclave Beachfront Room - 2 Queen - Terrace
- 41 m² (441 ft²)
- Sleeps 4
- 2 Queen beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Refrigerator
- Video
- Private bathroom
Not available for your dates. Try different dates above.
Enclave Beachfront Room - 2 Qn - Ground Floor
- 41 m² (441 ft²)
- Sleeps 4
- 2 Queen beds
- Coffee/tea maker
- Air conditioning
- Bathrobe
- Refrigerator
- Video
- Private bathroom
Not available for your dates. Try different dates above.
Pool and Patio View Room - 2 Queen Beds
- 41 m² (441 ft²)
- Sleeps 3
- 2 Queen beds
- Coffee/tea maker
- Minibar
- Air conditioning
- Hair dryer
- Refrigerator
- Video
Not available for your dates. Try different dates above.
Prices are for the whole stay in one room, in USD, and update hourly. Taxes and fees listed separately are not included and are payable on top. Reserve opens Hilton Cancun Mar Caribe All-Inclusive Resort on our booking partner's secure site with these dates and guests; pick the same room and rate there to book.
Guest Reviews
Exceptional
1,382 guest reviews
Guests often praise
- Exceptional, named staff and attentive service
- Clean rooms and consistent housekeeping
- Excellent spa, hydrotherapy and fitness offerings
- Strong entertainment program and pool/beach experience
- Positive food and restaurant experiences
Housekeeping kept rooms spotless throughout the stay; multiple reviewers noted clean rooms and tidy common areas.
Outstanding staff service repeatedly praised by name (bartenders, pool servers, waiters, fitness manager); many examples of staff going above and beyond.
Standard quality for this hotel tier
Rooms described as comfortable and well-maintained with consistent housekeeping service.
Strong amenities highlighted: spa (massage, hydrotherapy), fitness program and classes, pool and entertainment offerings.
Standard quality for this hotel tier
Food and beverage experiences were positive overall (Maxal Mexican, hibachi, bar experiences), with servers and recommendations singled out.
Consistently excellent stays reported — celebrations, attentive staff, entertaining programs and clean facilities led guests to recommend returning.
Sunshine61669329763
Solo traveller · Aug 2026
“Vitamin c facial”
I had a vitamin c facial with Veronica, it was so relaxing and my face felt glowy and bright. I love the product used on my skin. Thank you Veronica, for such a special treatment.
P2822PHrachelh
Family · Aug 2026
“Returning guests... Jarlin was amazing!”
This was pur second time back to Hilton Mar Caribe and it didnt disappoint! There was something to do every night, multiple activities throughout the day or children and adults. If you have picky eaters, dietary restrictions or severe allergies, this is the place to go with complete peace of mind. Jarlin was absolutely exceptional. He made our entire family feel welcomed, taken care of and ensured we had everything we needed. He went above and beyond to accommodate dietary restrictions to make sure none of the kiddos felt left out.
lucywH9191JP
Family · Aug 2026
“5⭐ The best all-inclusive we've stayed at in Mexico!”
We’ve just had the most amazing two weeks at Hilton Mar Caribe, and without a doubt it’s the best all-inclusive hotel we’ve stayed at in Mexico. We were a family of 8, ranging from 5 to 80 years old, and every single one of us had the best time. The staff work tirelessly to make your stay feel luxurious and relaxing, and from the moment we arrived we felt completely at home. The hotel itself is beautiful. The décor is stunning, and we had a large sea-view room with a spacious balcony and a gorgeous bathroom with a huge freestanding bath. The only small thing that could have been explained better at check-in is the QR code on the hotel wristband. We initially thought we needed the app, which we struggled to set up with our booking number, so it would have been helpful if someone had pointed out that the QR code gives you access to the daily schedule. Food & Restaurants The restaurants were fantastic, with plenty of choice for adults. Our favourites were the Italian and Asian restaurants, and the food was excellent throughout our stay. The only slight downside was that the children's menu was a little limited, but it certainly didn’t spoil the experience. Pools, Activities & Entertainment The gym has a great range of equipment and regular fitness classes. It isn’t huge, but it never felt overcrowded. There are activities running throughout the day. We loved the water aerobics, and the afternoon games at the North Pool were always good fun. Some activities, like aqua aerobics, need booking in advance. The entertainment team—Michelle, David, AJ and Monica (plus two others whose names I sadly can’t remember!)—were brilliant at getting everyone involved without being pushy. Kids Club The Kids Club deserves a special mention. My daughter absolutely loved it and especially loved Mitch, who she said was incredibly kind. The activities were fantastic—bracelet making, arts and crafts, Uno tournaments, pizza making—and she couldn’t wait to go back every day. Excursions We booked two excursions through the hotel. Xplor was incredible and is an absolute must-do. Although my 5-year-old couldn’t go on one of the larger slides, we all completed the 7-line zipline course—including our 80-year-old family member! Exploring the caves was amazing, and the buffet lunch had loads of choice. We also did the Whale Shark excursion, which was genuinely magical. Swimming alongside such incredible animals was unforgettable. The only downside was that it felt quite chaotic, with a lot of boats and people around the whale sharks, which made us feel a little uncomfortable. Outstanding Service On our last evening I tripped and bumped my head. I didn’t want to make a fuss, but the hotel’s medical team were already waiting outside the restaurant to check I was okay and give me an ice pack. It was such a thoughtful touch and really summed up how well the staff look after their guests. A special thank you to the amazing pool bar staff—Baak, Marcos, Carlos and Gabriel—who were all incredibly friendly, attentive and kept the drinks flowing with a smile throughout our stay. They really helped make our holiday extra special. Would We Return? Absolutely. This holiday had the perfect mix of relaxation, amazing food and drinks, family activities and exceptional service. We’ve visited Mexico four times before and stayed at other all-inclusive hotels, but Hilton Mar Caribe is by far our favourite. Thank you to everyone at Hilton Mar Caribe for giving us such a wonderful family holiday. We’ll definitely be back! 🌴☀️
550troyg
Family · Aug 2026
“Adrian at Hilton Mar Caribe”
Adrian is amazing. First he taught Boot Camp, which was excellent. He set the room up, explained all of the exercises. Encourage us while we were working out, kept time well. And pushed us to be better. Then an hour later he taught aqua aerobics. He set all the equipment up in the pool, and taught an amazing aqua aerobics class. Would definitely recommend taking any of his classes.
mattk549
Couple · Aug 2026
“Cancun trip”
Alex at the morning buffet always gave us amazing service. Provided us with some great fruit planters . He always went above and beyond for me and my wife.
eduardohC4820NL
Family · Aug 2026
“Cancun 2026”
Reyes was amazing, we had a great experience!
Scores and guest reviews are supplied by Nuitée, our booking partner. English-language reviews are shown, newest first; reviews with a score but no written comment are not listed.
Location
Kukulcan Boulevard Km 17 Lote 50 Zona Hotelera, Cancún, Mexico
Open in Google MapsWhat's nearby
- Museo Maya de Cancún (Mayan Museum & Archaeological Site)1.0 km (0.6 mi)
- Playa Delfines (Dolphin Beach and Cancún sign)1.5 km (0.9 mi)
- MUSA – Museo Subacuático de Arte (Underwater Museum)2.0 km (1.2 mi)
- La Isla Shopping Village4.5 km (2.8 mi)
- Coco Bongo (nightlife & entertainment)8.0 km (5.0 mi)
- Isla Mujeres (including Playa Norte)12 km (7.5 mi)
- Central de Autobuses (ADO Bus Terminal) - Cancún Centro12 km (7.5 mi)
- Cancún International Airport (CUN)16 km (9.9 mi)
- Tulum Ruins (Zona Arqueológica Tulum)118 km (73 mi)
- Chichén Itzá (Zona Arqueológica)180 km (112 mi)
Approximate distances. Routes by road can be longer.
Policies & Good to Know
- Check-inFrom 3:00 PM until 12:00 AM
- Check-outUntil 12:00 PM
- ChildrenChildren are welcome
- PetsPets allowed
- ParkingFree parking
From the property
All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Which Room to Book at Hilton Cancún Mar Caribe
Hilton Cancún Mar Caribe's standard rooms are sold by view, from Resort View up to Premium Ocean View, with a king bed or two queens. Above them sit the Enclave club rooms on the beachfront and suites of about 105 m².
| Room | Size | Sleeps | Beds |
|---|---|---|---|
| Resort View Room | 52 m² | 2 to 4 | 1 king or 2 queens |
| Ocean View Room | 41 m² | 3 | 2 queens |
| Premium Ocean View Room | 52 m² | 3 or 4 | 1 king or 2 queens |
| Enclave Beachfront Room (terrace, balcony or ground floor) | 41 m² | 3 or 4 | 1 king or 2 queens |
| Ocean View, Pool and Patio View and Enclave Suites | 105 m² | 4 to 8 | King plus Murphy beds; two-bedroom versions |
| Honeymoon Suite (also Enclave) | 105 m² | 2 | 1 king |
The sea view costs very little. In our mid-November 2026 price check for three nights, a Resort View room cost $1,050, an Ocean View room $1,087 and a Premium Ocean View room $1,114, all before about 15% in taxes and fees. In June 2027 the same stay started at $1,068. One family with a Juliet balcony over the north pool loved their room; another guest's first room had no balcony and picked up music from the Chala Sky Bar.
Enclave is the club level, and opinions differ. Enclave rooms sit on the beachfront, some with terraces opening onto the sand, and come with a lounge, the rooftop Chala Sky Bar and help with dinner bookings. Several guests say it was worth it for the room alone; others felt the concierge added little. One family was offered it at check-in for $80 per room per night and decided they didn't need it. Enclave rates weren't among those we could price.
Pick a rate labelled all-inclusive. A few rates in our booking system were labelled "Room Only". Expect an environmental tax of MX$145.24 per night at check-in.
What Guests Say About Hilton Cancún Mar Caribe
Across 1,382 reviews, Hilton Cancún Mar Caribe scores 9.2 out of 10. We read the 116 most recent reviews that included text, from June to early September 2026; 98 of the 120 most recent gave a perfect 10.
The staff and entertainment make it. Guests name pool servers, bartenders, buffet waiters and concierges again and again, and several were on their second or third stay. The entertainment team runs aqua aerobics, boot camp and dance by day and themed shows at night, and parents praise the kids' camp. The spa's hydrotherapy circuit, with sauna, steam room, cold plunge and hot tub, is a favourite; treatments cost extra.
Food draws mixed reviews. Many guests rate the restaurants highly, especially La Luce, Noriku and Maxal; others call the food average, find the buffet small, or rate the Italian and steakhouse poorly. The cocktails at the bars get strong praise.
The complaints are about logistics. Restaurant reservations come up most: guests describe booking two days ahead, an app that fails, no online booking for groups of six or more, and one guest felt loyalty members got the best slots. Several guests describe housekeeping that skipped days or left too few towels. Others mention little shade by the pools, toilets far from the beach, sargassum in June, and early closing times.
What You Should Know
- Book your dinners as soon as you arrive. Guests say restaurants fill two days ahead; if the app fails, go to the concierge desk in person.
- Scan the QR code on your wristband for the daily schedule. One family wasted time trying to set up the app before realising the code does the job.
- Find a lounger before midday. Guests say the big pools rarely run short, but shade is limited, so claim an umbrella early.
- Plan trips out carefully. The resort is at Km 17 with nothing in walking distance, and one guest paid $80 round trip for a taxi of about 8 miles.
Getting to Hilton Cancún Mar Caribe
The resort is at Km 17 on Boulevard Kukulcán, at the southern end of the Hotel Zone, next door to Fiesta Americana Condesa. That puts it closer to the airport than the Punta Cancún resorts; see our Cancún airport transfer guide for transfer options. Some guests who booked UK packages had transfers included.
The beach is wide and faces the open Caribbean, and guests watched sea turtles come ashore to nest in summer. It also takes sargassum in some summer weeks; staff clear it daily. See our Cancún sargassum season guide, and our Hotel Zone guide for how this stretch compares with the rest of the strip.
Compare Other Cancún Family All-Inclusives
Not sure Hilton Mar Caribe is the one? These are four other family all-inclusives, from its next-door neighbour to Moon Palace south of the city. Our guide to Cancún's family all-inclusives compares more.
Compare Live Family All-Inclusive Prices
Fiesta Americana Condesa Cancun
The family all-inclusive next door, with the same 9.2, 9.95 for service and a kids' club parents praise.
Rooms, photos & reviews
Grand Fiesta Americana Coral Beach Cancun
An all-suite resort at Punta Cancún on a calmer beach, a short walk from the nightlife strip. More expensive.
Rooms, photos & reviews
Moon Palace Cancun
A huge family resort south of Cancún near the airport, with a kids' club, Flowrider, golf and many restaurants.
Rooms, photos & reviews
Crown Paradise Club Cancun
An 8-slide water park and a Baby Club from 18 months on the south strip. Its guest score is a full point lower.
Rooms, photos & reviewsIndicative nightly all-inclusive rate for a 3-night stay, two adults, checking in about 30 days out, before the local taxes and fees added at checkout.Room only. Local taxes and fees are added at checkout and can add roughly 20%.
Search all resorts & dates →Frequently Asked Questions
Is Hilton Cancún Mar Caribe good for families?+
Yes. Children are welcome, there is a kids' camp and a children's pool, and the entertainment team runs activities all day. Adults can retreat to an adults-only pool area. One parent noted the indoor kids' play areas are open only a couple of hours a day.
How much does Hilton Cancún Mar Caribe cost?+
When we checked on October 8, 2026, three all-inclusive nights for two started at $1,050 in mid-November 2026, $1,377 in mid-January 2027 and $1,068 in June 2027, plus about 15% in taxes and fees and a nightly environmental tax of MX$145.24.
What is the Enclave at Hilton Cancún Mar Caribe?+
Enclave is the club level, with beachfront rooms, a lounge, the rooftop Chala Sky Bar and help with restaurant bookings. Guests split on its value; one family was offered it at check-in for $80 per room per night.
Do you need reservations for restaurants at Hilton Cancún Mar Caribe?+
Yes, for the à la carte restaurants. Guests recommend booking two days ahead through the app or at the concierge desk; groups of six or more can't book through the app. The buffet needs no reservation.
Where is Hilton Cancún Mar Caribe?+
At Km 17 on Boulevard Kukulcán, at the southern end of the Cancún Hotel Zone, next to Fiesta Americana Condesa. Guests say there's nothing within walking distance, so trips out need a taxi or bus.
What are the check-in and check-out times?+
Check-in starts at 3:00 PM and check-out is by 12:00 PM. Parking is free.
