Marriott Cancun, An All-Inclusive Resort is a five-star family resort on the beach at Retorno Chac in the Cancún Hotel Zone, the former CasaMagna Marriott converted to all-inclusive. Guests score it 9.0 out of 10 across 797 reviews, mostly for the staff and the kids' club. Lounger shortages, dinner bookings and wear around the pool are the complaints. Check live prices for your dates below.
Why Guests Choose It
- Beachfront in the Hotel Zone, with every standard room 39 m² and sleeping up to four on a king and sofa bed or two doubles.
- A kids' club that families call the highlight of the trip, plus a small lazy river, two slides and pool games all day.
- An adults-only pool with a swim-up bar, which guests say stays quiet even when the family pool is busy.
- Restaurants guests name, from Mikado teppanyaki and the Italian restaurant to the Cevichería and Delphina on the beach.
- Staff that guests praise in almost every review, with birthday decorations, cakes and named bartenders who remember orders.
Best for
- Families with children aged about 4 and up who want a strong kids' club
- Marriott Bonvoy members, some of whom were upgraded to ocean-front rooms
- Couples who will use the adults-only pool and swim-up bar
Think twice if
- You hate early alarms: guests claim pool and beach loungers with towels from about 5 AM
- You need step-free access: guests describe many stairs, and one of two lifts was out of service for weeks in mid-2026
- You want late nights: entertainment winds down around 10 PM and is thin from Sunday to Wednesday
Amenities
- Swimming pool
- Free WiFi
- Free Parking
- Restaurant
- Bar
- Fitness center
- Room service
- Children's playground
- Airport shuttle
- Air conditioning
- Beach access
About the Property
Luxurious Beachfront Paradise
Surrounded by the Caribbean Sea, Marriot Cancun Resort offers elegant accommodations with a spa, outdoor pool, and private balconies.
Gourmet Dining Experiences
Indulge in culinary delights at 8 gourmet restaurants, from Mikado Japanese Teppan Yaki to Sasi Thai.
Family-Friendly Activities
With children's programs, a playground, and water recreational activities, there's something for everyone at Marriot Cancun Resort.
Experience the ultimate beach getaway at Marriot Cancun Resort - book your stay now!
Description supplied by the property.
Rooms & Prices
13 room types available · Dec 13 to Dec 16, 2026 · 2 adults
Room, 1 King Bed with Sofa bed, Resort View
- 39 m² (420 ft²)
- Sleeps 4
- 1 King bed, 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,111
$370 / night · 3 nights
+ $15 taxes & fees
Room, 2 Double Beds, Resort View (Balcony)
- 39 m² (420 ft²)
- Sleeps 4
- 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,166
$389 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 28
$1,753
$584 / night · 3 nights
+ $15 taxes & fees
Partial Ocean View Room
- 39 m² (420 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size), 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,183
$394 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 29
$1,835
$612 / night · 3 nights
+ $15 taxes & fees
Room, 2 Double Beds, Partial Ocean View
- 39 m² (420 ft²)
- Sleeps 4
- 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,238
$413 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 29
$1,917
$639 / night · 3 nights
+ $15 taxes & fees
Room, 1 King Bed with Sofa bed, Ocean View
- 39 m² (420 ft²)
- Sleeps 4
- 1 King bed, 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,299
$433 / night · 3 nights
+ $15 taxes & fees
Room, 2 Double Beds, Ocean View (Balcony)
- Sleeps 4
- 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,354
$451 / night · 3 nights
+ $15 taxes & fees
Breakfast Included
Free cancellation before Nov 29
$2,021
$674 / night · 3 nights
+ $15 taxes & fees
Partial Ocean View Room
- 39 m² (420 ft²)
- Sleeps 4
- 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,356
$452 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 28
$1,832
$611 / night · 3 nights
+ $15 taxes & fees
Room, 1 King Bed with Sofa bed (Oceanfront, View)
- 39 m² (420 ft²)
- Sleeps 4
- 1 King bed, 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,480
$493 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 29
$1,930
$643 / night · 3 nights
+ $15 taxes & fees
Room, 2 Double Beds, Oceanfront (View)
- Sleeps 4
- 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,482
$494 / night · 3 nights
+ $15 taxes & fees
Resort View Room
- 39 m² (420 ft²)
- Sleeps 4
- 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,681
$560 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 29
$1,788
$596 / night · 3 nights
+ $15 taxes & fees
Caribbean Suite
- 47 m² (506 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,719
$573 / night · 3 nights
+ $15 taxes & fees
Ocean View Room
- 39 m² (420 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size), 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
All Inclusive
Non-refundable
$1,849
$616 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 29
$1,966
$655 / night · 3 nights
+ $15 taxes & fees
Ocean Front View Room
- 39 m² (420 ft²)
- Sleeps 4
- 2 Double beds
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
All Inclusive
Non-refundable
$1,914
$638 / night · 3 nights
+ $15 taxes & fees
All Inclusive
Free cancellation before Nov 29
$2,034
$678 / night · 3 nights
+ $15 taxes & fees
Resort View Room
- 39 m² (420 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size), 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Not available for your dates. Try different dates above.
Ocean Front View Room
- 39 m² (420 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size), 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Not available for your dates. Try different dates above.
Executive Suite
- 55 m² (592 ft²)
- Sleeps 4
- 1 Extra-large double bed (Super-king size), 1 Sofa bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Not available for your dates. Try different dates above.
Suite, 1 Bedroom, Oceanfront
- 55 m² (592 ft²)
- Sleeps 4
- 1 Double bed
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
Not available for your dates. Try different dates above.
Suite, 1 Bedroom, Balcony
- 55 m² (592 ft²)
- Sleeps 4
- 1 Double bed
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
Not available for your dates. Try different dates above.
Room, 1 Double Bed, Partial Ocean View (Balcony)
- 39 m² (420 ft²)
- Sleeps 4
- 1 Double bed
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Not available for your dates. Try different dates above.
Ocean View Room
- 39 m² (420 ft²)
- Sleeps 4
- 2 Double beds
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
Not available for your dates. Try different dates above.
Prices are estimates for the whole stay in one room, in USD, and update hourly. Taxes and fees listed separately are not included and are payable on top. Booking opens Expedia or Booking.com with these dates and guests for Marriott Cancun, An All-Inclusive Resort; the site you book on sets the final price, which can differ from these estimates.
Guest Reviews
Exceptional
797 guest reviews
Guests often praise
- Friendly staff
- Great location
Some guests mention
- Cleanliness needs improvement
- Limited food variety
Some areas need more attention, but overall decent cleanliness.
Friendly and attentive staff made the stay pleasant.
Conveniently located near attractions and public transport.
Rooms are well-furnished and comfortable.
Good amenities, though some could be updated.
Good value considering location and service.
Food was enjoyable but limited in variety.
Very satisfying stay with minor issues.
Kirk
Family · United States · Nov 2026
“Truly perfect.”
Customer is out of this world. Cesar , Abraham, and Esteban at the pool bar are truly amazing. Always had a smile on there face no matter how busy it got. Best service we have ever had. The music and pool activates staff go above and beyond. The ceviche restaurant is amazing with views for days. Delphina is a must have.
Truly nothing
Iheanyi
Family · United Kingdom · Oct 2026
“Wonderful”
The staff were the best. Warm, friendly and accommodating. They were genuinely interested in ensuring we had an amazing experience.
MARY
Group · United States · Sep 2026
“If you want to feel like royalty, this is the place to be. We went during off-season so I don’t know what it would be l”
The hotel is beautiful. The room was quiet, an ample size, the air conditioner worked very well and the bed was very comfortable. The entire staff was extremely attentive, helpful and made us feel like royalty. It was my twin daughter’s 37th birthdays, and several restaurants, the pool staff & DJ all did something special for them each day. We did notify the concierge several weeks in advance, and they even decorated their rooms for their birthdays. My 8 year old granddaughter loved the staff and the activities at the Kids Club. We really enjoyed the many different delicious food choices. We hired the hotel photographer and got the best family group photos and videos. At breakfast on our last day, the restaurant staff came to tell us goodbye. We didn’t tell them, but somehow they knew it was our last day. The staff at this hotel is a cut above the rest. We did not want to leave!
The tile around the pool needs attention in some spots.
Steven
Family · Canada · Aug 2026
Excellent staff and service
Angelica
Family · Mexico · Aug 2026
“Beautiful days with excellent food, attention and fun”
Very clean, new and beautiful locations
Maybe some sargazo at the beach
maha
Family · United States · Aug 2026
“Thank you to everyone at Marriott All-Inclusive Cancún for making our family vacation so memorable.”
An Exceptional Family Stay—The Marriott All-Inclusive Made Cancún Truly Special This was one of the best hotel experiences we have ever had in Cancún. The resort is compact, cozy, well organized, exceptionally clean, and perfect for families—even when busy. Our room was spotless, the food was fresh with great variety, and the beach was constantly cleaned despite seaweed season. The entertainment team, especially *Javier and Emily, were amazing with our son and provided wonderful entertainment every day. The kids club was a true highlight: **Flesia, Ismael, Adan, Merry, and others* gave our children so much care, warmth, and attention. Our daughter’s birthday was made unforgettable with cakes, gifts, room decorations, balloons, and special touches for several days. A huge thank-you to the concierge team, especially *Diego Sanchez*, Captain Bellstand, as well as the kids club, front desk, the Organic coffee and the restaurants staff. *Chef Gustavo* was exceptional. He made excellent thin-crust pizza for us and went above and beyond by arranging freshly grilled fish for us at dinner, even when it was not on the restaurant menu. The sushi restaurant was also outstanding. The pool and beach bartenders remembered our orders, pool waiters worked nonstop, and the lazy-river and slide teams were caring and focused on children’s safety. The Organic Coffee staff were lovely with our kids, and even on departure, *Manuel* arranged a taxi to the airport at the same price as our Uber option. We have stayed at other 5 star all inclusive Cancún hotels, but there is no comparison. The genuine hospitality and attention to detail made this a truly unforgettable family vacation.
Scores and guest reviews are supplied by Nuitée, our hotel data partner. English-language reviews are shown, newest first; reviews with a score but no written comment are not listed.
Location
Boulevard Kukulcan Retorno CHAC L-41, Cancún, Mexico
Open in Google MapsWhat's nearby
- Nichupté Lagoon1.0 km (0.6 mi)
- El Rey Archaeological Zone (Zona Arqueológica El Rey)2.0 km (1.2 mi)
- La Isla Shopping Village2.5 km (1.6 mi)
- Museo Maya de Cancún (Mayan Museum)3.0 km (1.9 mi)
- Playa Delfines4.0 km (2.5 mi)
- MUSA — Museo Subacuático de Arte (Underwater Museum)6.0 km (3.7 mi)
- Isla Mujeres (island beaches)12 km (7.5 mi)
- Central de Autobuses de Cancún (ADO Bus Station)14 km (8.7 mi)
- Cancún International Airport (CUN)16 km (9.9 mi)
- Chichén Itzá (archaeological site)180 km (112 mi)
Approximate distances. Routes by road can be longer.
Policies & Good to Know
- Check-inFrom 3:00 PM until 11:00 PM
- Check-outUntil 12:00 PM
- ChildrenChildren are welcome
- PetsNo pets
- ParkingFree parking
From the property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Which Room to Book at Marriott Cancun
Every standard room at Marriott Cancun is 39 m² with a balcony, and they differ only by view: resort view, partial ocean view, ocean view or ocean front. Each comes with a king bed and a sofa bed or two double beds and sleeps up to four. The Caribbean Suite adds space at 47 m², and the Executive Suite is 55 m².
| Room | Size | Sleeps | Beds |
|---|---|---|---|
| Resort View Room | 39 m² | Up to 4 | 1 king and a sofa bed, or 2 doubles |
| Partial Ocean View Room | 39 m² | Up to 4 | 1 king and a sofa bed, or 2 doubles |
| Ocean View Room | 39 m² | Up to 4 | 1 king and a sofa bed, or 2 doubles |
| Ocean Front View Room | 39 m² | Up to 4 | 1 king and a sofa bed, or 2 doubles |
| Caribbean Suite | 47 m² | Up to 4 | 1 king |
| Executive Suite | 55 m² | Up to 4 | 1 king and a sofa bed |
Mid-January is the priciest week we checked. For three nights for two, all-inclusive with taxes included, the cheapest non-refundable Resort View room cost $1,111 in early December 2026, $2,089 in mid-January 2027, $1,463 in both mid- and late February and in mid-March, and $1,200 in mid-June. About $15 to $32 in local fees is paid at the hotel on top.
Refundable rates cost a lot more. The cheapest refundable room was $1,247 in December, $1,732 in mid-February, $2,138 in late February, $2,191 in mid-March and $1,618 in June, so the gap ran from about $140 to more than $700. In mid-January the only refundable option we found was a suite at $4,230.
The view upgrade is modest. A partial ocean view added about $72 for the three nights and a full ocean view about $188. Two doubles are fine for a family, but one guest found them small for two adults to share.
What Guests Say About Marriott Cancun
Across 797 reviews, Marriott Cancun holds a 9.0 out of 10. The 120 most recent reviews, from late March to early November 2026, average 8.6, with 65 perfect 10s, so opinions are more split than the overall score suggests.
The staff and the kids' club win people over. Guests name bartenders, pool waiters and entertainment hosts, describe birthday cakes and room decorations, and say staff remembered them across the resort. Parents call the kids' club the best part of the trip, and several families liked that the resort is compact and easy to get around. The adults-only pool and swim-up bar get steady praise, and guests liked the teppanyaki show, the Italian restaurant and the Cevichería.
Loungers are the biggest complaint. In spring and summer, guest after guest describes towels on every pool and beach lounger by 5 or 6 AM, even though guests sign a rule saying 7 AM. Cabanas cost extra. Dinner is by reservation in the Marriott app, usually a day ahead, and late arrivals found only late slots or room service.
The food and the upkeep divide opinion. Some guests found the food far better than expected; others called it frozen or repetitive, with breakfast the only buffet and thin choices at lunch. Several guests in May and June found one of the two lifts out of service, worn tiles around the pool and many stairs. Others mention steady upselling of $12 coconuts, premium steaks and premium drinks, a loud DJ at the main pool, a small water park with height limits, and wristbands cut at check-out.
What You Should Know
- Book dinners in the Marriott app as soon as you can. Guests who waited were left with very late tables.
- Expect a lounger race in busy weeks. Guests say pool and beach chairs are claimed with towels from about 5 AM.
- Ask for a room away from connecting doors if you sleep lightly. One family heard everything from the room next door.
- Plan your departure day. Two guests found late check-out hard to get, and wristbands are cut when you check out.
Getting to Marriott Cancun
Marriott Cancun is on Retorno Chac off Boulevard Kukulcán in the Hotel Zone, on the open Caribbean side, just south of Playa Ballenas. Guests put the drive from the airport at about 15 to 20 minutes; see our Cancún airport transfer guide for shuttle and private-car options. Across the boulevard there is a gas station, a pharmacy and a McDonald's that one guest walked to in about seven minutes.
The beach has waves and no breakwater, so one parent took a child to a calmer beach to swim. In summer, guests saw sargassum that the hotel cleared with a tractor each morning; our Cancún sargassum guide explains the season.
Compare Other Cancún All-Inclusives
Not sure Marriott Cancun is the right fit? These are four other well-rated all-inclusives in the Hotel Zone, from a family resort on the wide southern beach to a budget option near the end of the strip. For the full list, see our guide to Cancún's all-inclusive resorts, and for families our guide to Cancún's family all-inclusives. Our guide to the best things to do in Cancún covers trips beyond the resort.
Want a bigger beach and a similar family feel? Hilton Cancun Mar Caribe sits on the wide southern beach with its own adults-only pool area. For a step up, Paradisus Cancún starts at junior suites and costs more.
Compare Live Cancún All-Inclusive Prices

Hilton Cancun Mar Caribe
A family all-inclusive on the wide southern beach of the Hotel Zone, with an adults-only pool area and a busy entertainment team.
Rooms, photos & reviewsBook now on:

Paradisus Cancún
A five-star all-inclusive in the Hotel Zone, sold with junior suites and above, at a higher price than the Marriott.
Rooms, photos & reviewsBook now on:

Fiesta Americana Condesa Cancún
A family all-inclusive in the Hotel Zone known for its staff, its pools and its kids' club.
Rooms, photos & reviewsBook now on:

Royal Solaris Cancún
One of the cheapest all-inclusives on the beach, at Km 20.5, with a kids' water park and a lively entertainment team.
Rooms, photos & reviewsBook now on:
Indicative nightly rate for a 3-night stay, two adults, checking in about 30 days out, before the local taxes and fees added at checkout. All-inclusive at all four hotels.All-inclusive rate: meals and drinks included. Local taxes and fees are added at checkout.
Frequently Asked Questions
Is Marriott Cancun all-inclusive?+
Yes. The former CasaMagna Marriott now sells all-inclusive stays, with meals, drinks and room service included. Guests say premium steaks, top-shelf drinks, fresh coconuts and cabanas cost extra.
How much does Marriott Cancun cost?+
When we checked on November 12, 2026, three nights for two, all-inclusive with taxes included, started at $1,111 in early December 2026, $2,089 in mid-January 2027, $1,463 in February and mid-March, and $1,200 in mid-June for a non-refundable Resort View room. About $15 to $32 in fees is paid at the hotel. Refundable rates were about $140 to more than $700 higher.
Is Marriott Cancun good for families?+
Yes, it is one of its strengths. Rooms sleep up to four, and parents praise the kids' club, the pool games and the evening kids' programs. The water park is small, with a short lazy river and two slides that have height limits.
Does Marriott Cancun have an adults-only pool?+
Yes. There is an adults-only pool with a swim-up bar that guests say stays quiet, though its loungers fill very fast.
What time is check-in and check-out?+
Check-in starts at 3:00 PM and check-out is by 12:00 PM.





























