Royal Solaris is a family all-inclusive at Km 20.5, at the southern end of the Cancún Hotel Zone, and one of the cheapest all-inclusives on the beach. Guests score it 8.8 out of 10 across 1,438 reviews, praising the kids' club, the entertainment team and the staff. The food and the dated rooms are the trade-off. Check live prices for your dates below.
Why Guests Choose It
- Low prices: in our checks three nights for two all-inclusive cost $614 to $688, taxes included, across our dates.
- A kids' club and kids' water park that parents praise by name, with slides, a kids' pool and an indoor play area.
- An entertainment team guests single out, running water aerobics, dance classes, pool games and a Saturday foam party.
- Rooms with a view of either the Nichupté Lagoon or the Caribbean, and a beach a few steps from the pool.
- Exchange privileges with the sister resort next door, GR Caribe by Solaris, now adults only.
Best for
- Families on a budget who want a kids' club and lots of activities
- Travellers who want to be close to the airport
- Guests who care more about the pool and the people than the food
Think twice if
- Food matters to you: it is the most common complaint by far
- You want modern rooms: guests describe a resort that needs a refresh
- You want a quiet adults-only stay: guests send couples next door to GR Caribe
Amenities
- Swimming pool
- Free WiFi
- Free Parking
- Spa
- Restaurant
- Bar
- Fitness center
- Room service
- Children's playground
- Airport shuttle
- Air conditioning
- Beach access
About the Property
Beachfront Resort with Exciting Amenities
Luxurious Rooms and Entertainment
The Royal Solaris Cancun-All Inclusive offers elegantly furnished rooms with modern amenities such as satellite TV, minibar, and coffee maker. Guests can unwind in a private bathroom with a refreshing shower and a hairdryer. In the evenings, enjoy nightly entertainment for a memorable stay.
Fun-Filled Activities and Dining Options
Indulge in a variety of water sports with equipment rentals or relax by the outdoor pool and water park. Engage in activities like aerobics and kayaking. With 5 restaurants and 2 bars, savor delicious meals ranging from international specialties to sushi. Don't miss the breakfast at Restaurante Las Fuentes or the lunch buffet at Rosmarinus.
Convenient Location and Exchange Privileges
Located just 15 minutes from Cancun International Airport, the resort also offers exchange privileges with GR Caribe by Solaris. Explore nearby attractions like Wet'n Wild Park and a commercial plaza for a well-rounded vacation experience.
Book now for an unforgettable stay at Royal Solaris Cancun!
Description supplied by the property.
Rooms & Prices
Checking live prices for Nov 12 to Nov 15, 2026 · 2 adults…
Deluxe Room with Ocean View
- 29 m² (312 ft²)
- Sleeps 4
- 1 Queen bed or 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Deluxe Room
- 29 m² (312 ft²)
- Sleeps 4
- 1 Queen bed or 2 Double beds
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Ocean View – Romance Package
- 29 m² (312 ft²)
- Sleeps 2
- 1 Extra-large double bed (Super-king size)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
Prices are for the whole stay in one room, in USD, and update hourly. Taxes and fees listed separately are not included and are payable on top. Reserve opens Royal Solaris Cancun - All Inclusive on our booking partner's secure site with these dates and guests; pick the same room and rate there to book.
Guest Reviews
Excellent
1,438 guest reviews
Guests often praise
- Friendly, attentive staff (Antonio, Angel Chan, Emi, José Luis, Dago, Juanito, Cristian, Cruz)
- Excellent entertainment team and activities (Giovanni, Alexandra, Matias, Suleica)
- Kids Club praised
- Clean, well-maintained rooms
- Convenient small layout with short walks to pool/beach
- Great views and fun atmosphere
- Well-stocked snack bar and good pizzas
- Personalized touches (special drinks, celebratory cake)
Some guests mention
- Food quality issues (hot items served not hot)
- Limited non-alcoholic/flavored beverage options (no aguas frescas)
- Restaurant reservation experience poor; guests forced to use buffet
- Allergen labeling missing; few gluten- or lactose-free options
- Sunbeds reserved/blocked without occupants
- Occasional utilities issue (water outage in shower)
Multiple guests mention rooms were 'very clean' and 'always clean and organized', indicating strong housekeeping performance.
Numerous glowing mentions of staff by name (e.g., Antonio, Angel Chan, Emi, José Luis, Dago, Juanito, Cristian, Cruz) and attentive entertainment staff—service is frequently highlighted as exceptional.
Location is praised for convenience and short walks to pool/beach, though one guest noted their room was far from the breakfast area.
Room structure described as excellent size and quality; guests report comfortable, well-maintained rooms.
Kids Club and entertainment are highly rated and activities are engaging, but guests report issues with reserved/blocked sunbeds and some limitations in beverage offerings.
Standard quality for this hotel tier
Multiple complaints: hot items served not hot, limited non-alcoholic/flavored drink options, poor restaurant reservation experience, lack of allergen labeling and few gluten/lactose alternatives.
Overall stays described as wonderful and family-friendly with fun entertainment and standout staff, resulting in a very positive guest experience.
Maria
Group · United States · Sep 2026
“leaving Royal Solaris was the hardest part.”
The service was excellent. The server Antonio was very attentive throughout our whole visit and took extra care of the older people in my group. Isabel who was outdoors cleaning was super nice. The bartenders Nestor was also super attentive ASK FOR HIS SPECIAL SHOT. Christian the Bartender was also nice, he helped us from a drunk guy hating on us for speaking English. The staff made us feel safe
I don’t like that everything is kinda closed after 12am. It’s really hard to get reservations to a restaurant for a large group of people. One of the members in my group fell outside due to wet floor and no staff ever came out to help or clean it up. I wish the entertainment was better. The key card stops working durning your stay sometimes. Sometimes the food is good but sometimes the food is not good. They run out drink supplies, whenever I would ask for something they would say something is missing for the drink, so I just kept ordering mango margaritas after that
Maria
Group · United States · Sep 2026
“I just put family trips are HARD, but Royal Solaris is HARDER and that’s why we will be back!”
The service here was excellent! Our server, Antonio, was very attentive and took extra care of the older members of our group. Isabel, who was cleaning outdoors, was super nice. Bartenders Nestor and Christian were fantastic—Nestor was very attentive (make sure to ask for his special shot!), and Christian went above and beyond by stepping in to keep us safe and comfortable when an intoxicated guest was giving us a hard time. The entire staff made us feel completely secure and well-cared-for. We had an absolute blast at Royal Solaris, and it made it so hard to leave!
Key card stopped working during our stay multiple times. The food option can be better. It’s hard to get reservations for large groups. The entertainment stops at 12am
Monica
Group · Brazil · Sep 2026
“Good value for a family trip”
The location: between the lagoon and the ocean makes up for the perfect view. It is not an enormous hotel, makes it easy and fun . The beach is gorgeous. Edgar, concierge in charge of us made the stay easy.
It is not a 50+ hotel. At all. Need to go to the Caribe Solaris. That is the hotel beside it.
Idah
Solo traveller · United Kingdom · Sep 2026
“Great stay, excellent food, beautiful view from my room.”
Very clean with polite and helpful staff.
Nothing
Khalil
Solo traveller · Canada · Aug 2026
It is perfect
Just for the food i hope they add a halal food and they need to work more on the application
Jummai
Family · Nigeria · Aug 2026
“Definitely not 5 star as advertised. Feels more like 3 star. It wasn’t exciting for my family and I but we tried to make”
Scores and guest reviews are supplied by Nuitée, our booking partner. English-language reviews are shown, newest first; reviews with a score but no written comment are not listed.
Location
Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera, Cancún, Mexico
Open in Google MapsPolicies & Good to Know
- Check-inFrom 3:00 PM
- Check-outUntil 11:00 AM
- ChildrenChildren are welcome
- PetsNo pets
- ParkingFree parking
From the property
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All payments made by American Express credit card applies the 5% commission in case of cancelations and/or refund. For security reasons, all guests must present the credit card used to book, otherwise the hotel will refund the deposit to the credit card used to guarantee their stay and guests will have to pay the stay total amount directly during check in. Up to two children under 4 years stay free of charge when using existing beds. The hotel will charge an additional fee of $72.62 Mexican pesos per room, per night. This is a municipal tax due to environmental sanitation to be paid directly at the hotel Hotel does not accept USD cash paymentsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Which Room to Book at Royal Solaris
Royal Solaris keeps things simple. The rooms are 29 m² Deluxe rooms for up to four, with either a queen bed or two doubles, sold with a lagoon view or an ocean view. A romance package with a super-king bed is sold for couples.
| Room | Size | Sleeps | Beds |
|---|---|---|---|
| Deluxe Room (lagoon view) | 29 m² | 4 | 1 queen or 2 doubles |
| Deluxe Room with Ocean View | 29 m² | 4 | 1 queen or 2 doubles |
| Ocean View, Romance Package | 29 m² | 2 | 1 super-king |
It is one of the cheapest all-inclusives on the beach. In our price checks for three nights for two, all-inclusive with taxes included, a lagoon-view room cost $688 in mid-November 2026, $614 in mid-January 2027, $633 in mid-February, $643 in mid-March and $619 in mid-June. An ocean view cost about $30 more in January. Up to two children under 4 stay free in existing beds.
Know the payment rules. The hotel collects an environmental tax of MXN 72.62 per room per night, does not accept US dollars in cash, and charges the full stay if you leave early. One guest loved the lagoon view from their room, and another watched sunrise and sunset from the window.
What Guests Say About Royal Solaris
Across 1,438 reviews, Royal Solaris holds an 8.8 out of 10. The 120 most recent reviews, from late April to mid-September 2026, average 8.5, with 57 perfect 10s and 13 scores of 5 or lower.
Families love the kids' club and the entertainment. Parents name the kids' club staff again and again and describe children who couldn't wait to go back each morning, plus a kids' pool with slides. Guests of all ages praise the entertainment team for water aerobics, dance classes, pool games, a Saturday foam party and evening shows. Many are repeat guests or members who come back for staff they now call friends.
The staff and the beach get high marks. Guests describe attentive waiters and bartenders, clean rooms and pools, a beach a few steps away with tractors clearing the seaweed, and views of both the lagoon and the sea. Several like that the resort is small and easy to get around.
The food is the big complaint. More than a dozen guests describe a repetitive, basic buffet, hot dishes served lukewarm, plastic cups at dinner and drinks made from syrups, and several found the à la carte restaurants hard to book. About seven say the rooms, bathrooms and lifts need a refresh. Others mention sunbeds reserved with towels, a pool that feels too warm in summer, thin walls between connecting rooms, and calls pushing tours or membership presentations.
What You Should Know
- Book à la carte dinners in the app as soon as you arrive. Guests say tables go fast, especially for large groups.
- Use the snack bar and the pizza. Several guests who disliked the buffet liked the pizzas and the snacks.
- Say no to the membership presentation. Guests describe repeated calls and offers, and one warned it costs a lot of time.
- Bring pesos or a card. The hotel does not take US dollars in cash.
Getting to Royal Solaris
Royal Solaris is at Km 20.5 on Boulevard Kukulcán, near the southern end of the Hotel Zone, with the Nichupté Lagoon behind it and the open Caribbean in front. It is the closest resort in our Cancún beach resorts guide to the airport, about 25 minutes away, and about 1.3 km south of El Mirador at Playa Delfines. Guests catch the city bus outside to reach the shops.
See our Cancún airport transfer guide for options. The beach faces the open sea, so expect waves and, in summer, sargassum; guests say tractors clear it. Check our Cancún sargassum season guide before booking summer dates.
Compare Other Cancún Family Resorts
Not sure Royal Solaris is the right fit? These are four other family all-inclusives on the southern half of the Hotel Zone and beyond, from another water-park resort to higher-rated options that cost more. Our guide to Cancún's budget all-inclusives compares more.
Compare Live Cancún Family Resort Prices
Crown Paradise Club Cancun
A family resort two kilometres north with an eight-slide water park, though guests describe an ageing building.
Rooms, photos & reviews
Hilton Cancun Mar Caribe All-Inclusive Resort
A family all-inclusive with a kids' camp, an adults-only pool area and a busy entertainment team, rated 9.2.
Rooms, photos & reviews
Fiesta Americana Condesa Cancun
A family all-inclusive on the wide southern beach, with a kids' club parents praise and 9.95 for service.
Rooms, photos & reviews
Moon Palace Cancun
A huge family resort south of Cancún near the airport, with a kids' club, a Flowrider, golf and many restaurants.
Rooms, photos & reviewsIndicative nightly all-inclusive rate for a 3-night stay, two adults, checking in about 30 days out, before the local taxes and fees added at checkout.Room only. Local taxes and fees are added at checkout and can add roughly 20%.
Search all resorts & dates →Frequently Asked Questions
Is Royal Solaris Cancún good for families?+
Yes, it is built for them. Parents praise the kids' club, the kids' pool with slides and the entertainment team, and up to two children under 4 stay free. The trade-off is basic food and rooms that guests say need a refresh.
How much does Royal Solaris Cancún cost?+
When we checked on October 13, 2026, three nights for two in a lagoon-view room, all-inclusive with taxes included, cost $614 to $688 between November 2026 and June 2027. Add an environmental tax of MXN 72.62 per room per night.
What is the difference between Royal Solaris and GR Caribe?+
GR Caribe by Solaris is the sister resort next door, which guests describe as adults only and calmer. Royal Solaris guests have exchange privileges there, and some guests suggest couples and older travellers stay at GR Caribe instead.
How far is Royal Solaris from Cancún airport?+
About 25 minutes by road. It is the closest resort in our Cancún beach-resorts guide to the airport, at Km 20.5 near the southern end of the Hotel Zone.
What time is check-in and check-out?+
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
